Conewood Manor Care Champions
Several members of Conewood Manor staff have had extensive training in specialist areas and act as "champions" for the whole home, training and developing other members of staff in their respective areas, and supporting best practice. The champions are:
Here are some recent testimonials:
Many of our residents and families are kind enough to write to us to thank us for the care we have provided. Here is a selection of recent letters we have received.
“If I could just thank you and all your staff for looking after my mum and making her feel so welcome at her last stay with you, she came home full of lovely stories from her stay and how she had made many friends, I was worrying she wouldn't feel comfy with you as she is so used to being in the family home and environment but how wrong was I. LOL!” DS
“I genuinely can’t thank you and your team enough for everything they have done and do for my nan, the level of care and the way she has been treated has been fantastic. I know nan can be difficult at times but the nurses and carers have displayed real empathy and caring and I appreciate it. Having someone you care about going through dementia is so hard but your team have really helped myself and my family.
I must also say that Charlotte has been outstanding, her genuine care and commitment to the people residing at Conewood really does show through, and she goes the extra mile. She is a great asset to you and again I can’t thank her enough for the care and time she has spent with my nan.” SB
“One often hears tales of care homes that are negative. Yours is a shining light of how such an organisation should be run.” MS
“I am sure you are very proud of your managers and team; a perfect example of how a home should be managed.” MC
“To you all, can’t think of a more comfortable home from home for your residents. You are all to be congratulated.“ IS
“Thank you for inviting me to your Christmas party. It was so entertaining and most enjoyable. The staff must have worked very hard to make such a success and your chef is to be congratulated on the food. I am sure the residents all enjoyed their afternoon.” M
“Thank you for including me at N’s party for her 100 year birthday celebrations. It was superb and unforgettable by all who came to it. The food was so tasty and moreish and was so beautifully arranged, with the drinks flowing freely, nothing was forgotten. Your hard work and courteous service was very much appreciated.” LB
“Thank you for everything you do for my Mother. Don’t know when I’ve seen her looking so happy. See you soon.” SC
“Your kindness, care and support to both mum and I helped me through what was a very emotional, time. Mum knew the love was there for her and I will be eternally grateful for that. Thank you all so much.” J, J & A
“It was a great comfort to us all being so far away, to know that mum was being looked after so well. Thank you all once again.” D & A W